In the unlikely event that a return is requested, request must be made within 30 days from the day buyer received item.
All returns must include all original items undamaged, in re-saleable condition, all original packaging including manuals, warranty forms, etc, if included.
Software sales are not refundable. Shipping and handling fees are not refundable. Buyer is responsible for shipping costs incurred shipping products back.
30-day money back guarantee:
For 30 days after the date of purchase, return your undamaged Obumex product and receive a full refund for ANY reason
12-month warranty for quality-related issue:
For 12 months after the date of purchase, we take care of all quality-related issues with a Replacement or Full refund
Note: Here at Obumex, we are always willing to honor customers request to make up for an issue and to render solutions. And we will do whatever we need to do to make sure you are a happy customer.
How to request For Refund:
Just follow the refund/return information in the email sent to you after your purchase and we will respond as soon as possible